Consideration

Masks are welcome at our office. If you arrive wearing a mask, I will put mine on as well. If you choose not to wear a mask, I will likely greet you without mine. I may still wear a mask during the session, as my children frequently share germs with me even when I ask them not to, and I'd prefer not to share them with you. My HEPA air filters run in the treatment room from the moment I get in the office to a few hours after I finish for the day to keep the high air quality in the room.

 

Trust

By entering into session together, we are placing our trust in each other to be honest about our symptoms, exposure, and the activities we participate in. I trust you to use caution, physical distancing, and appropriate masking in your day-to-day life, just as you trust me to do the same for you. I also trust you to accurately self-report your symptoms, and to cancel your massage with an abundance of caution, even for things that you feel are just allergies, or that you wouldn’t have canceled for in the past. I promise to do the same for you. I respect the trust you have for our work together to create comfort and ease in your body. I appreciate your trust in my cleaning process and protocols, which I create and manage with your health in mind. I trust that if either of us has a COVID-19 diagnosis or symptoms ourselves or in a family member and we have seen each other in the last 14 days, we will be in contact as soon as possible.

 

Vulnerability

We are two humans sharing a small, windowless space together, working in partnership to allow you to find as much peace in your present self as possible. Life is messy, filled with both/and, and we are in this together. I’m a mom of two small germy human beings, who fill my professional aspirations with chaos and unpredictability. We live in a world where the uncertainty of reality has been made abundantly clear. And yet, when we are able to come together, we can take a breath and go into session with simply the expectation of curiosity, presence, and truly feeling what we feel.

 

Flexibility

This time is a reminder of how little we are in control after all. Schedules will change. Daycare will close unexpectedly, someone’s kid will be teething and have a fever. The neck pain you had when you came in will turn out to be related to your shoulder, or will accompany a few other seemingly unrelated symptoms and require postponing your massage. We will greet each day with as much curiosity and openness as we can muster, knowing that plans will change.

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Payment, gift certificates, tips

Gift certificates do not expire. I accept cash, check, Venmo, and credit card (Visa, Mastercard or Discover) as session payment. If session prices are raised, all clients will be notified. Full payment is due at the time of service. Sliding scale pricing is available.

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While the thought of tipping is appreciated, this is a healthcare setting and tips are not accepted. There are many other ways to show your satisfaction with the treatment, including referring a friend and scheduling another appointment.

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Returned checks due to insufficient funds will incur a $5 fee.

 

Insurance is not accepted as a form of session payment. Some insurance companies will reimburse clients directly for massage services, and the responsibility for pursuing this option lies entirely with the client.

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Confidentiality

Personal healthcare information will not be shared without written consent, except in situations required by law.

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Scope of practice

Massage therapy is for the purpose of stress reduction, relief from muscular discomfort and increasing blood and/or lymph circulation. The massage therapist does not diagnose illness, disease, or any other physical disorder. Any information provided is for educational purposes only and is not diagnostic or prescriptive in nature.

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I am certified in pre- and post-natal massage, oncology massage, and Dr. Vodder Manual Lymph Drainage. I perform work for which I am qualified, and refer my clients to appropriate specialists when work is not within my scope of practice or not in the client's best interest. Clients are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on are exposed at any time.

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Cancellation and lateness

2 hours notice is requested for all cancellations and rescheduling. Each client has one free "pass," to cancel an appointment with less than 2 hours notice with no penalty. If a client cancels an appointment the second time without at least 2 hours advance notice, the full session fee will be charged for that and all subsequent missed or canceled appointments with less than 2 hours notice. Not showing up for an appointment without notice is considered a cancellation in this policy. Emergency cancellations are determined at the massage therapist's discretion.

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Clients should always plan to arrive a little bit early for the session in order to have time to use the restroom and get situated properly on the massage table. I want each client to have the full time that has been scheduled but may not be able to add extra massage time to make up for lateness. The full charge will be applied to appointments where the client arrives late.

COVID19 Changes: cancellation fee may be waived for illness to encourage cancellations out of an abundance of caution.

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Communication

Clients are expected to state all known medical conditions and are responsible for keeping the massage therapist updated on physical health and any changes, including changes in medication.

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If a client experiences any pain or discomfort during the session, they should immediately inform the massage therapist so that the pressure and/or strokes can be adjusted to the level of comfort.

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All appointments will be confirmed approximately 48 hours ahead of time by text or email. Clients can request a preferred method of confirmation. 

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I can be contacted by phone, email or text for questions and scheduling. I will try to return all messages within 24 hours unless I am out of town.

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Inappropriate behavior

This is a professional healthcare environment and either the client or the therapist have the right to end the treatment at any time due to inappropriate behavior. Sexual harassment is not tolerated. If the massage therapist's safety feels compromised, the session is ended immediately.

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Hygiene requirements

Both client and massage therapist will adhere to socially accepted levels of hygiene including minimal perfume or cologne. 

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Children

Children under the age of 18 will not be treated without written parental consent. Children can attend a parent's treatment session only if the noise and distraction do not disrupt the session or any other therapist using the office.